Yep, today pretty much would've been a good day to follow the little man's lead and stay in bed. Why is it that I try to accomplish things and end up feeling like I'm an idiot or that I did something wrong. In case you didn't read my tirade yesterday about the insurance fiasco please go no further until you read the post and then we can continue.. It's okay I'll wait.. ready? Now, this morning at 9 a.m. promptly I get a phone call from the main insurance agent who assures me that he's apologized, the lady in the office apologized and there's nothing more he can do aside from address the issue with her and the other parties involved at the lack of communication and getting back in touch with me on the matter that had occured. He also made a bogus thing about how the lady had been e-mailing the contact back and forth for a week or more now, eventhough she said she didn't call because the lady hadn't e-mailed her. What a crock. Anyhow, he tells me that I'm not being charged any more than I would be and that I need to pay $115 to keep Kyan's life insurance active until October, since it would be considered past due since it took so long for them to get back in touch with me, when really I pay only $18 a month for his policy. So we're now no longer going with that insurance company again. Let's just say that they're not like a good neighbor and are there for you. So the whole time I'm on the phone with him he's being hostile and telling me to let him finish before I respond before every sentence, like I would be that impolite and unprofessional and would cut him off. I had only said, "Hello." and "Yes, now is a perfectly fine time to talk." That struck me as odd. He also started making it out like this was nothing out of the ordinary the intire conversation until the end when I said that I'd never dealt with a company, insurance or not, that didn't get back to you (even to the point of overachieving to do so when nothing is going on) like this company because the last few times I had to call them to check on things. Apparently he said that it is my responsibility as the customer to call them, not that he's not the agent who is supposed to be representing his insurer, and they've never had a customer inquire like me. Wow. Apparently they don't have people call in and dispute that they are right. And then again, there is that point about everyone wanting to be right! What is this?! So I hang up feeling unsatisfied, stupid, and questioning myself. Then I call about shirts that were ordered for Jared's soccer team and she told me that we'd talk at the end of the week.. um.. it's Thursday. I just wanted to know if I needed to bring her a check now so I can just pick up the shirts and go even if she's not there since they'd be already paid for and she said that she hasn't started becasue the shirts are in tomorrow and won't be done till the first of next week. Great. Now I have to deal with the "Hubba Bubba Hubby" who is going to be stomping around like a little impatient kid for his t-shirts because he can't stand up to a bunch of girls who changed their minds from tye-dye to black to pink letters to nicknames instead of last names and had camps and missed practices to get their orders in and blah blah blah. Oh my. I feel like the born loser. |
